Wednesday, 12 December 2007

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    Little Voice
    By Sara Bareilles
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    Entry 164: The Age of Annoying Interfaces

    Begin Rant.

    Office 2007 sucks. Excel is by far one of my favorite applications. I have to admit I'm an Excel dork. I use it organize my task at work, my tasks in my personal life. I make my spreadsheets to plan my vacations and when I did my job interviews. So if they were to make any improvements to the application, I would have thought that Microsoft would have chosen people like me in their user study, and picked things that worked for me. I just installed Office 2007 on my work computer today and I found it very frustrating to use. What use to be a short click away, now I have to flick through tabs before I find anything. And I can't figure out how to customize my toolbar yet. Grrr. The interface is driving me up the wall. And the bright sharp colors are too much in my face. And why did some icons have to be four times as big as other one? Why? Do I need a giant size paste icon?

    I tried the new version of Outlook too. Things are so big now, and so compartmentalized it's like  there's a border around everything. All the soft touch of things... the simplistic approach to organization... that seems to be thrown out the window with the new age of Office. I would not be as annoyed if they accomplished the put the same amount of information in the same amount of space (or less). But rather... things seem to get bumped for in your face gigantic icons. Really. Do I need both a red flag AND a box to color the type of item I'm flagging. What was wrong with a colored flag? It wasn't broke. Why fix it. 

    I ending up late to a conference call… because I could have sworn I accepted the meeting invite, but never saw it on the calendar. Then looked everywhere for it. Turned out it was on the calendar, but because it was the third meeting in that day, and I had it on the month view… apparently it wouldn’t show up. It only can show at most two.

    My roommate recently got us a TiVo for our apartment. A sweet deal where he got it for free and made $40 on top of that. It's a pretty cool machine but has one of the most annoying interfaces I have ever seen. The guy who put that together should be fired. I joked that they need to lock him up in a room without communication to humanity and be forced to preset 200 shows to be recorded on TiVo. It took me 10 minutes just to get through 2. The interface is not intuitive.

    Of all the different job titles out there on a development team, I think it's highly valuable to have one guy, one sole guy purely devoted to responsibility of a user interface. Mainstream applications like these should not be like this.

    End rant.

Comments (1)

  • Bullseye!

    tivo's UI is definitely the worst UI I've used in recent memory. It makes me wanna hurl I hate it so much.

    But I'm surprised about the office thing. I've never used the newest version of office, but I thought vista made considerable improvements in UI over windows xp and I eventually came to appeciate the changes in IE7's UI even though I still prefer the simple elegance of firefox. Xbox 360's UI is also quite effective. So I thought microsoft had gotten the hang of it by now. Guess I was wrong.

    Other companies UI's still suck though. Comcast's UI is lame (though head over heals superior to tivo). I hate the UI on my cellphone and my I-river mp3 player to the point that I don't even like using them. The UI in the garmin nuvi I just got is better than any other gps I've used but still I think could use some serious work.

    But for another travesty of UI design you need only look to the recent betas of Magic Online Version 3.0 ::shudder::  It makes me want to weap and you know version 2 was pretty damn bad to begin with in a lot of ways, yet they screwed it up royally.

    And yet, I think hardcore gamers should design all UIs. You can't beat the precision and elegance of modern first person shooters. The intuitive power given to you in RTS games is quite remarkable too. The fact that micromanagement is even possible is a testament to the UI designers skills. And games like World of Warcraft and Super Mario Galaxy are also quite remarkable considering the complexity of the tasks users have to engage in and learn to use quite rapidly in order to enjoy the games.

    Hmm, but I wonder how much of our dislike stems from our being more in the power user populace than the average consumer at whom these changes tend to be geared?

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